Bomgar is a remote support solution that allows support technicians to remotely connect to end-user systems through firewalls from their computer or mobile device. Using the Bomgar Representative Console, technology support professionals can access and control systems and devices remotely, including personal computers, smartphones, tablets, servers, switches, point-of-sale systems and others.
Video Bomgar
History
The company originated when Joel Bomgar developed his own remote support solution to cut back on wasted hours he spent travelling while working as a support professional for a local company. In June 2003, he set up a one-page, static website selling his own, home-grown remote access solution, calling it ExpertVNC. Soon thereafter, his two college friends, Nathan McNeill and Patrick Norman, joined Bomgar as co-founders.
In May 2004, ExpertVNC changed its name to NetworkStreaming. In the next month it changed its cloud-based product to an appliance model, differentiating itself from other similar remote support solutions.
In February 2007, NetworkStreaming underwent a significant brand change, and the company name was changed to Bomgar along with the founder's surname - as a simplification of this maiden name Bomgaars.
In April 2018, Francisco Partners announced that it acquired Bomgar from Thoma Bravo, which owned Bomgar since June 2016. Financial details of this deal were not disclosed. Bomgar's first Private Equity investors, TA Accociates, placed a majority investment in Bomgar in May 2014.
Maps Bomgar
See also
- Remote support
- Comparison of remote desktop software
- Remote desktop software
- Virtual help desk
References
External links
- Official website
- Bomgar Community
Source of article : Wikipedia
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